You will need to register so that you can track your order and see your previous orders on the website. We assure you that your information is safe with us. We also request you to read the privacy policy.

We are sorry, but we do not have the COD service as of now.

At present, we are only shipping in Hyderabad. But we look to start cross-country shipping shortly. However, we can ship terrarium kits everywhere in the country.

The plant may not look like the illustration as it is always growing and may change in shape and size from the time of purchase to delivery. However, we assure you it will not be a different kind of plant.

Once you realize the product got damaged during delivery, write to us at the earliest with details of the damage. We will arrange for a free pick-up and replace the product as soon as possible.

If you wish to cancel your order, we request you to do so within 12 hours after the purchase. If the product you ordered is not in our stock, we will refund 100% of the amount. Once the refund process is initiated, the amount will be credited in your account within 7 working days.

After you apply for a refund, it will take approximately 4-5 working days to get the refund in your bank account.

If the product is the same as what you ordered, we will request you to ship it back to us. In that case, you will have to bear the shipping cost. In case you received a product different from what you ordered, we will ensure a free pick-up from your doorstep and a 100% refund within 7 working days.

You can either send your inquiries at support@vidaverde.in or call us at 9030305333.